What's New

5-22-2014

Yahoo DMARC policy change

Yahoo recently changed their email DMARC policies. This change means that many shoppers email service may automatically reject email not sent directly from you. Email such as cart order notifications or invoices.

We are currently investigating additional solutions. But at this time we recommend you do not use a yahoo address as your reply-to email in the shopping cart.

To prevent shoppers emails from being blocked:
1) Login
2) Cart Settings
3) Email/URL Settings
4) Email Address Displayed On Receipt
5) Use a non-Yahoo address
6) Save

Using yahoo in "Email Address To Forward Orders" is still acceptable as long as you have configured a different email in the "Email Address Displayed On Receipt" field.

If you do not have another email address you can enter "orders@". Please note that the "orders@" address will simply delete any mail that it receives.

To prevent your email provider from blocking order notifications sent to you.
1) Login
2) Cart Settings
3) Advanced Settings
4) As Reply-To For Email Notifications
5) set to "orders@"
6) save

To prevent customers email from being marked
DMARC/SPF - Authorizing the shopping cart to send email receipts on your behalf

Details on DMARC can be found here:
www.dmarc.org
help.yahoo.com